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At Talisman AI LTDA, safeguarding your privacy is of paramount importance. This Privacy Policy outlines how we gather, store, utilize, and disclose information about you within the scope of our operations. This includes our website and platform. We are committed to providing transparency regarding your privacy rights and ensuring that your Personal Information is handled with the utmost care and in compliance with applicable data protection regulations. If you have any inquiries or concerns regarding our Privacy Policy, please don't hesitate to reach out to us at legal@talismanai.co.
For the purpose of data protection laws, Talisman AI LTDA, Rua Butantã 434, Sala 13, Pinheiros, São Paulo – SP, 05.424-000, is the entity responsible for the management of your information.
We collect various types of Personal Information that enable us to provide our services effectively and enhance your user experience:
When you engage with our services or communicate with us, we may collect Personal Information such as names, contact details, and the content of your messages. We might handle your Personal Information if it is reasonably essential or legally mandated:
For matters of public concern;
To address inquiries from public entities;
To fulfill governmental reporting or documentation obligations; or
For the routine assertion of rights in proceedings.
Personal data that is publicly accessible or has been made manifestly public by its owner, including any sensitive data contained in these documents, and publicly accessible content, emphasizing that the treatment of such data by Talisman AI takes into account the purpose, good faith, and public interest that justified its availability.
Through your use of our services, we may automatically receive certain information such as log data, usage data, and device information. This includes details like your IP address, browser type, and preferences, which help us analyze user behavior and improve our services.
When you reach out to our customer support team for assistance or feedback, we may collect relevant information such as your name, email address, and phone number to provide you with effective support and improve our services.
We utilize online analytics tools to analyze user behavior and enhance your experience on our platform. These tools may use technologies to collect aggregate and statistical data, helping us optimize our services.
We do not engage in the sale of your Personal Information. Rather, we utilize this data for specific purposes aligned with providing and enhancing our services. These purposes include but are not limited to:
Facilitating the management and improvement of our AI-driven solutions;
Offering support services to ensure your seamless experience;
Engaging in communication with you to discuss potential utilization of the Talisman AI Platform;
Continuously developing new features and services to meet your evolving needs;
Safeguarding against fraud, criminal activity, or misuse of our services, bolstering the security of our IT infrastructure and networks;
Fulfilling legal obligations and processes, and safeguarding the rights, privacy, safety, or property of our stakeholders, including you and our affiliates;
Additionally, we may analyze aggregated Personal Information to evaluate the effectiveness of our services and enhance them accordingly.
In certain situations, we may need to share this information with third parties as outlined below:
To ensure seamless business operations and provide you with our services, we may engage IT and artificial intelligence vendors and subprocessors. These may include hosting services, cloud service providers, and other IT services, as well as providers of API-based language models. These parties are entrusted with accessing, processing, or storing Personal Information solely for the purpose of fulfilling their obligations to us. We and our vendors do not use Personal Data to train AI models.
We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, ensure national security or law enforcement requirements, safeguard personal safety, or protect against legal liability.
Your data remains yours, and we act as custodians, committed to its security and responsible management. We do not claim any ownership or rights over the information you share with us. You retain full control over your data, and we are dedicated to upholding your privacy and trust.
Should you choose to discontinue our services or erase your Personal Information from our systems, termination of your account can be facilitated by contacting
legal@talismanai.com.
In accordance with legislation, you have rights concerning the processing of your personal data. These include confirmation of processing, access, rectification, deletion, portability, and withdrawal of consent. To exercise these rights or seek clarification on our data handling practices, contact us at legal@talismanai.com.
To ensure the security of your Personal Information, verification of your identity may be required before processing requests related to access, deletion, rectification, or restriction. This may involve providing proof of identity.
We do not discriminate against individuals for exercising their privacy rights under applicable laws. Our commitment is to uphold your privacy rights and maintain transparency in our data processing procedures.
Talisman AI LTDA retains Personal Information only inasmuch as doing so is necessary to fulfill the purpose of our product and as required by relevant laws. Retention periods are determined based on regulatory timelines, legal obligations, and business needs. We keep data for as long as necessary to meet these requirements, resolving disputes, and maintaining records. Upon reaching the end of our business relationship with a client, we delete or anonymize the data in accordance with our policies and applicable laws.
We acknowledge the importance of protecting the privacy of children online. Our services are not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from anyone under this age. If you believe that a minor under the age of 18 has provided Personal Information to us through our services, please contact us at legal@talismanai.co, and we will make every effort to promptly delete that information from our systems.
At Talisman AI, we are committed to maintaining the utmost transparency and protecting your privacy. Accordingly, we reserve the right to update this Privacy Policy as necessary to reflect changes in our information handling practices or in compliance with applicable laws. Any modifications to this policy will be promptly posted on our website. While we may provide additional notice in certain circumstances as required by law or contractual agreements, it is your responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your Personal Information. Your continued use of our services or provision of Personal Information after any updates constitutes your acceptance of the revised Privacy Policy.
For any inquiries regarding our privacy practices or questions about this Privacy Policy, please reach out to us at legal@talismanai.co. We are committed to addressing your concerns and ensuring the protection of your personal data.